p.3
Business Analysis Information Management
What is the purpose of the Plan Business Analysis Information Management?
To develop an approach for how business analysis information will be stored and accessed.
p.9
Performance Assessment in Business Analysis
How can a business analyst determine assessment measures?
By leveraging existing measures or eliciting new measures from stakeholders.
p.9
Performance Assessment in Business Analysis
What can performance measures be based on?
Deliverable due dates as specified in guidelines.
p.4
Business Analysis Information Management
What is the responsibility of business analysts regarding information organization?
They are responsible for organizing business analysis information to allow for efficient access and use.
p.17
Elicitation Techniques
What is the output of the Prepare for Elicitation phase?
Elicitation Activity Plan.
p.18
Elicitation Techniques
What should be considered when preparing for elicitation?
The stakeholders involved and the goals of the initiative.
p.15
Elicitation Techniques
What is the purpose of 'Conduct Elicitation'?
To understand stakeholder needs and identify potential solutions.
p.23
Elicitation Techniques
What is the purpose of guiding elicitation activities?
To ensure that the elicitation activities produce the intended information at the desired level of detail.
p.20
Elicitation Techniques
What types of supporting materials might business analysts need for elicitation?
People, systems, historical data, materials, documents, and outputs of analysis work.
p.3
Business Analysis Information Management
What does information management in business analysis entail?
Identifying how information should be organized, the level of detail to capture, relationships between information, usage across initiatives, access and storage methods, and characteristics to maintain.
p.4
Stakeholder Engagement and Collaboration
Why is the Stakeholder Engagement Approach important in Business Analysis?
It helps identify stakeholders and understand their communication and collaboration needs, which informs their specific information management needs.
p.20
Elicitation Techniques
What should be identified as part of the logistics for an elicitation activity?
Goals, participants and their roles, scheduled resources, locations, communication channels, techniques, and languages used by stakeholders.
p.23
Elicitation Techniques
What is the first step in the elicitation process?
Conduct Elicitation Activity Plan.
p.16
Stakeholder Engagement and Collaboration
Who are considered stakeholders in the context of business analysis?
Groups or individuals with a relationship to the change, need, or solution.
p.1
Prioritization of Requirements
What should business analysts determine when planning the prioritization process?
Formality and rigor of the process, participants involved, decision-making process, and prioritization criteria.
p.13
Performance Assessment in Business Analysis
What is a key focus of Business Analysis Performance Improvements?
Enhancing the effectiveness and efficiency of business analysis activities.
p.10
Performance Assessment in Business Analysis
What is the purpose of performance measures in business analysis?
To determine when problems occur that may affect performance or identify opportunities for improvement.
p.19
Elicitation Techniques
What factors do business analysts consider when understanding the scope of elicitation?
Business domain, corporate culture, stakeholder locations, group dynamics, expected outputs, skills of the practitioner, other planned activities, strategy, scope of future solutions, and possible information sources.
p.23
Elicitation Techniques
What are the elements that guide the elicitation activity?
Goals and agenda, scope of change, expected output, supporting representations, integration with existing knowledge, and information sources.
p.23
Elicitation Techniques
What is the output of the elicitation activity?
Results that may need confirmation.
p.20
Elicitation Techniques
What additional planning might be required for experimental elicitation?
Planning for novel tools, equipment, or techniques.
p.18
Elicitation Techniques
What should be established during the preparation for elicitation?
Elicitation logistics and any supporting materials needed.
p.15
Elicitation Techniques
What does 'Confirm Elicitation Results' ensure?
That stakeholders have a shared understanding of the outcomes and that information is recorded appropriately.
p.1
Approval Processes in Business Analysis
What should business analysts consider when planning the approval process?
Organizational culture and the type of information being approved.
p.13
Organizational Policies and Regulations
What role does IIBA® play in Business Analysis?
Provides standards and guidelines for business analysis practices.
p.12
Stakeholder Engagement and Collaboration
Who may sponsor initiatives to improve business analysis performance?
A manager of business analysts.
p.6
Business Analysis Information Management
What does the 'Ownership' attribute signify?
The individual or group that needs the requirement or will be the business owner after implementation.
p.10
Performance Assessment in Business Analysis
What is the goal of recommending actions for improvement?
To reduce the probability of an event with a negative impact.
p.21
Elicitation Techniques
What does Potential Value describe in the context of elicitation?
The value to be realized by implementing the proposed future state, shaping elicitation events.
p.21
Elicitation Techniques
What is the purpose of Estimation in elicitation?
To estimate the time, effort, and associated costs required for the elicitation.
p.22
Elicitation Techniques
What is the focus of Research elicitation?
Systematically discovering and studying information from materials or sources not directly known by stakeholders.
p.5
Business Analysis Information Management
What does the level of abstraction describe?
The breadth and depth of the information being provided.
p.11
Tools and Techniques for Business Analysis
How does process modeling contribute to business analysis?
By defining processes and understanding how to improve them to reduce problems.
p.4
Business Analysis Information Management
What is the purpose of the Plan Business Analysis Information Management?
To outline the approach for managing business analysis information effectively.
p.23
Elicitation Techniques
What is the significance of understanding proposed representations of business analysis information?
It helps focus elicitation activities on producing the intended information.
p.20
Stakeholder Engagement and Collaboration
What can happen if stakeholders do not understand the purpose of an elicitation activity?
They may be unresponsive or challenging during the activity.
p.1
Business Analysis Governance
What is the purpose of planning business analysis governance?
To determine who can approve changes and what business analysis information their authority covers.
p.15
Stakeholder Engagement and Collaboration
What does 'Manage Stakeholder Collaboration' involve?
Engaging stakeholders in the business analysis process to ensure desired outcomes.
p.12
Stakeholder Engagement and Collaboration
Who should be informed about business analysis activities to set expectations?
Domain Subject Matter Experts.
p.6
Requirements Reuse and Traceability
What must be done for requirements to be reused effectively?
They must be clearly named, defined, and stored in a repository accessible to other business analysts.
p.12
Performance Assessment in Business Analysis
What does the Business Analysis Performance Assessment include?
A comparison of planned versus actual performance, root cause analysis of variances, proposed approaches to address issues, and other findings.
p.23
Elicitation Techniques
What should business analysts consider when guiding elicitation activities?
Elicitation activity goals, agenda, scope of change, output forms, integration with existing knowledge, and information providers.
p.20
Stakeholder Engagement and Collaboration
Why is it important to prepare stakeholders before an elicitation activity?
To ensure buy-in and understanding of the elicitation process and its objectives.
p.3
Business Analysis Information Management
Why is it important to incorporate the overall business analysis approach into the information management approach?
To ensure consistency across the approaches.
p.18
Elicitation Techniques
What is the purpose of determining which techniques to use in elicitation?
To produce the desired results effectively.
p.6
Requirements Reuse and Traceability
What is the purpose of planning for requirements reuse in business analysis?
To identify how best to structure, store, and access requirements for future business analysis efforts.
p.6
Business Analysis Information Management
What factors influence storage and access decisions for business analysis information?
Who must access the information, how often they need to access it, and organizational standards and tool availability.
p.2
Organizational Policies and Regulations
What does Legal/Regulatory Information describe?
Legislative rules or regulations that must be followed.
p.10
Performance Assessment in Business Analysis
What does the Effectiveness measure evaluate?
Whether the business analyst's work products were easy to use as standalone deliverables.
p.10
Performance Assessment in Business Analysis
What does the Significance measure assess?
Whether the cost, time, and resource investments were justified for the value delivered.
p.19
Elicitation Techniques
Why is it important for business analysts to understand the scope of the elicitation activity?
To respond if the activity strays from the intended scope and to recognize when the activity is complete.
p.2
Stakeholder Engagement and Collaboration
What does Organizational Modelling help to understand?
Roles and responsibilities within the organization for defining a governance approach.
p.2
Stakeholder Engagement and Collaboration
What role does a Project Manager play in business analysis governance?
Ensures that overall project governance aligns with the business analysis governance approach.
p.21
Elicitation Techniques
What is the purpose of Brainstorming in elicitation?
To collaboratively identify and reach consensus on sources of business analysis information and effective elicitation techniques.
p.14
Elicitation Techniques
What are planned activities in elicitation and collaboration?
Workshops, experiments, and surveys that are structured and organized in advance.
p.11
Stakeholder Engagement and Collaboration
How are workshops used in business analysis?
To gather assessments of performance and generate ideas for improvement opportunities.
p.4
Business Analysis Information Management
What must be ensured about the structure of business analysis information?
It must be well-structured to avoid difficulties in locating it, conflicts with other information, or needless duplication.
p.3
Business Analysis Information Management
What types of information are included in business analysis information?
Models, scope statements, stakeholder concerns, elicitation results, requirements, designs, and solution options.
p.3
Business Analysis Governance
What is the governance approach in business analysis?
It identifies stakeholders responsible for decision-making, setting priorities, and approving changes to business analysis information.
p.3
Business Analysis Information Management
What characteristics must be maintained about business analysis information?
Characteristics that ensure the information is organized, accessible, and stored for the necessary length of time.
p.1
Performance Assessment in Business Analysis
What is the role of Business Analysis Performance Assessment in planning?
To provide results of previous assessments that should be reviewed and incorporated into planning approaches.
p.13
Performance Assessment in Business Analysis
Why is monitoring important in Business Analysis Planning?
To track progress, identify issues, and ensure that the analysis meets stakeholder needs.
p.6
Tools and Techniques for Business Analysis
What role do tools play in business analysis?
They shape the selection of techniques, notations, and the organization of information.
p.2
Business Analysis Governance
What is the purpose of a Current State Description?
It provides context for the work and helps drive better decision-making.
p.6
Business Analysis Information Management
What does the 'Complexity' attribute indicate?
How difficult the requirement will be to implement.
p.2
Business Analysis Information Management
What is the purpose of Document Analysis in governance?
To evaluate existing governance processes or templates.
p.2
Performance Assessment in Business Analysis
What is the purpose of Lessons Learned in governance?
To leverage valuable experiences from past initiatives for current or future initiatives.
p.22
Elicitation Techniques
What is the role of the Project Manager in the elicitation process?
Ensures that the appropriate people and resources are available to conduct the elicitation.
p.21
Elicitation Techniques
How are Interviews used in the elicitation process?
To identify concerns about the planned elicitation and seek authority to proceed with options.
p.5
Business Analysis Information Management
What factors must be considered when organizing business analysis information?
Type and amount of information, stakeholder's access and usage needs, and size and complexity of the change.
p.5
Business Analysis Information Management
How should business analysts present information to stakeholders?
With appropriate breadth and level of detail based on each stakeholder's role.
p.4
Business Analysis Governance
What does the Governance Approach in Business Analysis define?
It defines how business analysts manage changes to requirements and designs, make decisions and approvals for deliverables, and set priorities.
p.9
Performance Assessment in Business Analysis
What is the significance of context in business analysis performance?
It determines what constitutes effective business analysis work.
p.17
Elicitation Techniques
What is the purpose of preparing for elicitation?
To understand the scope of the elicitation activity, select appropriate techniques, and plan for supporting materials and resources.
p.16
Elicitation Techniques
What do business analysts use to identify the characteristics of change?
A variety of elicitation techniques.
p.17
Stakeholder Engagement and Collaboration
What is managed during the elicitation process?
Stakeholder Collaboration Needs.
p.1
Prioritization of Requirements
What factors influence how requirements and designs are prioritized?
Timelines, expected value, dependencies, resource constraints, and adopted methodologies.
p.1
Stakeholder Engagement and Collaboration
How can stakeholder availability affect the approval process?
It can determine the efficiency of the process and significantly affect delivery timelines.
p.12
Stakeholder Engagement and Collaboration
What is the role of the Project Manager in business analysis?
Accountable for the success of a project and must be kept informed of the current status of business analysis work.
p.8
Business Analysis Information Management
What is included in the Information Management Approach?
The defined approach for how business analysis information will be stored, accessed, and utilized during and after the change.
p.8
Performance Assessment in Business Analysis
What do Performance Objectives describe?
The desired performance outcomes that an enterprise or organization is hoping to achieve.
p.8
Performance Assessment in Business Analysis
What is the significance of conducting performance analysis throughout an initiative?
It helps identify potential performance improvements that can guide future tasks.
p.19
Elicitation Techniques
What should business analysts consider when selecting elicitation techniques?
Commonly used techniques in similar initiatives, techniques suited to the situation, and tasks needed to prepare, execute, and complete each technique.
p.19
Elicitation Techniques
What is the significance of using multiple techniques during an elicitation activity?
It enhances the chances of successful information gathering and adapts to various constraints and stakeholder needs.
p.11
Business Analysis Information Management
What is the purpose of item tracking in business analysis?
To track issues that occur during the performance of business analysis for later resolution.
p.14
Stakeholder Engagement and Collaboration
How is collaboration defined in business analysis?
The act of two or more people working together towards a common goal.
p.14
Elicitation Techniques
What can trigger additional elicitation for details?
Initial elicitation may trigger additional elicitation to fill in gaps or increase understanding.
p.7
Business Analysis Information Management
What do Business Policies define?
The limits within which decisions must be made, often described by regulations or agreements.
p.9
Performance Assessment in Business Analysis
What is the purpose of reports on business analysis performance?
To meet the needs of various types of reviewers, tailored to the context of the organization or initiative.
p.9
Performance Assessment in Business Analysis
What types of reports on business analysis performance exist?
Informal and verbal reports, or formal documentation.
p.20
Stakeholder Engagement and Collaboration
What might business analysts provide to stakeholders in advance of an elicitation activity?
An agenda and supporting materials for review.
p.17
Business Analysis Information Management
What is communicated as part of the elicitation process?
Business Analysis Information.
p.18
Elicitation Techniques
What is the first step in preparing for elicitation?
Defining the desired outcomes of the activity.
p.18
Stakeholder Engagement and Collaboration
Why is understanding the Stakeholder Engagement Approach important?
It helps plan and prepare appropriate and effective elicitation events.
p.15
Elicitation Techniques
What does 'Prepare for Elicitation' involve?
Ensuring stakeholders have the necessary information and understand the activities they will perform.
p.1
Approval Processes in Business Analysis
What does an approval formalize in business analysis?
The agreement between all stakeholders that the requirements and designs are accurate and adequate.
p.8
Performance Assessment in Business Analysis
What is the purpose of identifying Business Analysis Performance Improvements?
To assess business analysis work and plan to improve processes where required.
p.8
Performance Assessment in Business Analysis
What are the key steps in monitoring and improving performance in business analysis?
Establish performance measures, conduct performance analysis, report results, and identify necessary actions.
p.6
Business Analysis Information Management
What is the purpose of the 'Absolute reference' attribute?
It provides a unique identifier that is not altered if the requirement is moved, changed, or deleted.
p.2
Stakeholder Engagement and Collaboration
How can Interviews be utilized in business analysis governance?
To identify decision-making, change control, approval, or prioritization approaches and participants.
p.21
Elicitation Techniques
How can Existing Business Analysis Information aid in elicitation?
It provides a better understanding of the goals of the elicitation activity.
p.22
Business Analysis Information Management
What is included in the Elicitation Activity Plan?
Logistics, scope of the elicitation activity, selected techniques, and supporting materials.
p.11
Performance Assessment in Business Analysis
What is the role of lessons learned in business analysis?
To identify recommended changes to business analysis processes and deliverables.
p.22
Elicitation Techniques
What is the purpose of Experiments in elicitation?
To identify information that could not be known without controlled tests.
p.7
Business Analysis Information Management
What does 'Status' indicate about a requirement?
The state of the requirement, such as proposed, accepted, or implemented.
p.7
Business Analysis Information Management
What does Process Modelling document?
The process or method for managing business analysis information.
p.16
Elicitation Techniques
How does the understanding of needs evolve during elicitation?
It is iterative and incremental.
p.15
Business Analysis Information Management
What does the Business Analysis Core Concept Model (BACCM) describe?
The relationships among the six core concepts in business analysis.
p.13
Business Analysis Governance
What does Business Analysis Planning and Monitoring involve?
Establishing a framework for managing business analysis activities and ensuring alignment with business goals.
p.8
Stakeholder Engagement and Collaboration
Who is a Domain Subject Matter Expert in the context of business analysis?
An individual who may need to access and work with business analysis information related to their area of expertise.
p.10
Performance Assessment in Business Analysis
What types of measures can be used to assess business analysis performance?
Both quantitative and qualitative measures.
p.8
Stakeholder Engagement and Collaboration
What is the role of a Sponsor in business analysis?
To review, comment on, and approve business analysis information.
p.6
Business Analysis Information Management
What does the 'Priority' attribute indicate?
The relative importance of requirements or the sequence in which they will be implemented.
p.2
Performance Assessment in Business Analysis
What is the function of Item Tracking in governance planning?
To track any issues that arise when planning a governance approach.
p.19
Elicitation Techniques
What influences the selection of elicitation techniques?
Cost and time constraints, types of information sources, organizational culture, desired outcomes, stakeholder needs, availability, and location.
p.21
Elicitation Techniques
What are Business Objectives used for in elicitation?
To describe the desired direction needed to achieve the future state and to plan elicitation events.
p.21
Elicitation Techniques
What does Document Analysis help identify?
Candidate sources of supporting materials for elicitation.
p.21
Elicitation Techniques
What does Risk Analysis and Management involve in elicitation?
Identifying, assessing, and managing conditions that could disrupt the elicitation or affect the quality of results.
p.14
Elicitation Techniques
How can unplanned elicitation activities impact further analysis?
They may require deeper exploration through a planned activity.
p.7
Business Analysis Information Management
What is the purpose of identifying the 'Source' of a requirement?
To determine the origin of the requirement, often consulted if changes occur.
p.7
Business Analysis Information Management
What is the purpose of Lessons Learned in business analysis?
To create a source of information for analyzing approaches for efficiently managing business analysis information.
p.18
Elicitation Techniques
What is the role of 'Needs' in the preparation for elicitation?
It guides the preparation in terms of the scope and purpose of elicitation activities.
p.18
Elicitation Techniques
What is the significance of understanding circumstances during elicitation?
To foster collaboration during the elicitation activity.
p.15
Elicitation Techniques
What is the goal of 'Communicate Business Analysis Information'?
To provide stakeholders with the information they need in a useful form and appropriate terminology.
p.8
Stakeholder Engagement and Collaboration
What methods can be used to gather stakeholder input for business analysis information management?
Surveys or questionnaires and workshops.
p.12
Stakeholder Engagement and Collaboration
What type of reports may the Sponsor require regarding business analysis?
Reports on business analysis performance to address identified problems.
p.10
Performance Assessment in Business Analysis
How can qualitative measures be influenced?
By stakeholder attitudes, perceptions, and other subjective criteria.
p.10
Performance Assessment in Business Analysis
What does the Accuracy and Completeness measure assess?
Whether the business analyst's work products were correct and relevant when delivered.
p.19
Elicitation Techniques
What is the purpose of understanding the scope of elicitation?
To determine the type of business analysis information to be discovered and the techniques to be used.
p.10
Performance Assessment in Business Analysis
Who may perform the analysis of business analysis performance results?
Stakeholders, personnel managers, or a Centre of Excellence.
p.11
Performance Assessment in Business Analysis
What is the purpose of corrective actions in business analysis?
To reduce the negative impact of an event.
p.22
Stakeholder Engagement and Collaboration
How can stakeholders collaborate in the elicitation process?
By participating in activities and providing feedback on documents, systems, models, and interfaces.
p.11
Performance Assessment in Business Analysis
What is the goal of risk analysis and management in business analysis?
To identify and manage potential conditions or events that may impact performance.
p.7
Elicitation Techniques
What is the purpose of Brainstorming in business analysis?
To help stakeholders uncover their business analysis information management needs.
p.1
Approval Processes in Business Analysis
What factors determine the timing and frequency of approvals?
The size and complexity of the change and associated risks of delaying an approval.
p.12
Stakeholder Engagement and Collaboration
What must the Project Manager do if potential problems or opportunities for improvement are identified?
Consult before changes are implemented to assess their impact on the project.
p.6
Business Analysis Information Management
What are requirements attributes?
They provide information about requirements and aid in their ongoing management throughout the change.
p.6
Business Analysis Information Management
What does the 'Author' attribute indicate?
The name of the person who needs to be consulted if the requirement is ambiguous or unclear.
p.10
Performance Assessment in Business Analysis
What does the Timeliness measure evaluate?
Whether the business analyst delivered work on time per stakeholder expectations.
p.11
Performance Assessment in Business Analysis
What are organizational performance standards?
Performance metrics or expectations for business analysis work mandated by the organization.
p.5
Business Analysis Information Management
What does a business analyst determine at the start of an initiative?
How best to structure and organize the business analysis information.
p.5
Business Analysis Information Management
What factors influence the planning of a traceability approach?
Complexity of the domain, number of views of requirements, requirement-related risks, organizational standards, regulatory requirements, and costs and benefits of tracing.
p.11
Stakeholder Engagement and Collaboration
What is the purpose of surveys or questionnaires in business analysis?
To gather feedback from stakeholders about their satisfaction with activities and deliverables.
p.7
Business Analysis Information Management
When is it necessary to specify 'Urgency' separately from priority?
When a deadline exists for implementation.
p.2
Business Analysis Governance
What do business policies define in the context of business analysis governance?
They define the limits within which decisions must be made.
p.10
Performance Assessment in Business Analysis
What can poorly chosen performance metrics lead to?
Behaviors that are detrimental to the enterprise as a whole.
p.19
Elicitation Techniques
Why might a business analyst need to adjust their initial selection of elicitation techniques?
Due to changing dynamics and situations.
p.21
Elicitation Techniques
What does the Business Analysis Approach set?
The general strategy to guide the business analysis work, including methodology, stakeholder involvement, timing, and challenges.
p.22
Stakeholder Engagement and Collaboration
What authority does the Sponsor have in the elicitation process?
Has the authority to approve or deny a planned elicitation event and to authorize specific stakeholders' participation.
p.22
Elicitation Techniques
What are the three common types of elicitation?
Collaborative, Research, and Experiments.
p.14
Elicitation Techniques
What does the Elicitation and Collaboration knowledge area describe?
The tasks that business analysts perform to obtain information from stakeholders and confirm results.
p.14
Elicitation Techniques
What is elicitation in the context of business analysis?
The drawing forth or receiving of information from stakeholders or other sources.
p.14
Elicitation Techniques
Is elicitation and collaboration a one-time phase in business analysis?
No, it is ongoing as long as business analysis work is occurring.
p.11
Performance Assessment in Business Analysis
What does root cause analysis help identify?
The underlying cause of failures or difficulties in accomplishing business analysis work.
p.7
Business Analysis Information Management
What does 'Stability' indicate regarding a requirement?
It indicates the maturity of the requirement.
p.7
Elicitation Techniques
What is Mind Mapping used for?
To identify and categorize the kinds of information that need to be managed.
p.10
Performance Assessment in Business Analysis
What does the Organizational Support measure consider?
Whether adequate resources were available to complete business analysis activities.
p.2
Tools and Techniques for Business Analysis
What is Process Modelling used for in business analysis governance?
To document the process or method for governing business analysis.
p.11
Performance Assessment in Business Analysis
What do improvement actions aim to achieve in business analysis?
To increase the probability or impact of events with a positive impact.
p.11
Elicitation Techniques
How are interviews utilized in business analysis performance assessment?
To gather assessments of business analysis performance.
p.21
Stakeholder Engagement and Collaboration
What is the role of a Domain Subject Matter Expert in elicitation?
To provide supporting materials and guidance on other sources of business analysis information.
p.11
Performance Assessment in Business Analysis
What is the purpose of process analysis in business analysis?
To analyze existing processes and identify opportunities for improvement.
p.5
Requirements Reuse and Traceability
What types of requirements are candidates for long-term reuse?
Regulatory requirements, contractual obligations, quality standards, service level agreements, business rules, business processes, and product requirements.
p.7
Business Analysis Information Management
What does the term 'Risks' refer to in business analysis?
Identifies uncertain events that may impact requirements.
p.7
Elicitation Techniques
How are Interviews used in business analysis?
To help specific stakeholders uncover their business analysis information management needs.
p.21
Elicitation Techniques
What is Data Mining used for in the context of elicitation?
To identify information or patterns that require further investigation.
p.22
Elicitation Techniques
What is the purpose of Conduct Elicitation?
To draw out, explore, and identify information relevant to the change.
p.22
Elicitation Techniques
What does Collaborative elicitation involve?
Direct interaction with stakeholders, relying on their experiences, expertise, and judgment.
p.11
Performance Assessment in Business Analysis
What are metrics and key performance indicators (KPIs) used for?
To determine appropriate metrics for assessing business analysis performance and how they may be tracked.
p.5
Requirements Reuse and Traceability
What is the benefit of reusing requirements?
It can save an organization time, effort, and cost.
p.7
Business Analysis Information Management
What does Legal/Regulatory Information describe?
Legislative rules or regulations that must be followed in managing business analysis information.
p.14
Elicitation Techniques
What characterizes unplanned activities in elicitation and collaboration?
They happen in the moment without notice, such as last-minute collaboration or conversations.
p.7
Business Analysis Information Management
What is the purpose of Item Tracking?
To track issues with current information management processes.
p.14
Elicitation Techniques
When is information elicited in business analysis?
While performing any task that includes interaction with stakeholders and during independent analytical work.
p.7
Business Analysis Information Management
What are Information Management Tools used for?
To store, retrieve, and share business analysis information.
p.7
Business Analysis Information Management
What is the role of Business Analysis Performance Assessment?
Provides results of previous assessments to be incorporated into planning approaches.
