Which type of restaurant is most commonly franchised? A) Fine dining restaurants B) Fast-food restaurants C) Food trucks D) Cafés E) Pop-up restaurants
B) Fast-food restaurants Explanation: Fast-food restaurants are the most common type of franchise, with examples like Denny's and Victoria Station also being franchised, indicating their widespread popularity and business model.
What was the first flight kitchen established for? A) Preparing snacks for airport lounges B) Catering meals for Eastern Airlines passengers C) Cooking meals for flight attendants D) Providing food for airport staff E) Serving meals in hotel restaurants
B) Catering meals for Eastern Airlines passengers Explanation: The first flight kitchen was established to prepare lunch boxes for Eastern Airlines passengers, marking the beginning of airline catering services.
1/86
p.4
Franchising in the Restaurant Industry

Which type of restaurant is most commonly franchised?
A) Fine dining restaurants
B) Fast-food restaurants
C) Food trucks
D) Cafés
E) Pop-up restaurants

B) Fast-food restaurants
Explanation: Fast-food restaurants are the most common type of franchise, with examples like Denny's and Victoria Station also being franchised, indicating their widespread popularity and business model.

p.6
Airline Catering Operations

What was the first flight kitchen established for?
A) Preparing snacks for airport lounges
B) Catering meals for Eastern Airlines passengers
C) Cooking meals for flight attendants
D) Providing food for airport staff
E) Serving meals in hotel restaurants

B) Catering meals for Eastern Airlines passengers
Explanation: The first flight kitchen was established to prepare lunch boxes for Eastern Airlines passengers, marking the beginning of airline catering services.

p.2
Types of Restaurants

What distinguishes gourmet restaurants from other types?
A) They have low prices and simple decor
B) They require a higher initial investment and offer a higher standard
C) They are located in shopping centers
D) They have fast service and minimal staff training
E) They serve only fast food

B) They require a higher initial investment and offer a higher standard
Explanation: Gourmet restaurants generally require a higher initial investment due to expensive ambiance and decor, catering to customers willing to pay for a higher standard.

p.2
Types of Restaurants

What is a common characteristic of cafeterias?
A) High prices and extensive menus
B) Self-service with limited menus
C) Full-service dining experience
D) Exclusive gourmet offerings
E) Fast food service with elaborate decor

B) Self-service with limited menus
Explanation: Cafeterias are characterized by self-service and typically offer limited menus, including soups, entrees, desserts, and beverages.

p.5
Menu Planning and Design

What is a key difference in equipment needs between a simple menu and a complex menu in restaurants?
A) A simple menu requires more equipment
B) A complex menu requires less equipment
C) A complex menu requires more specialized equipment
D) Both require the same amount of equipment
E) A simple menu requires specialized equipment

C) A complex menu requires more specialized equipment
Explanation: A restaurant with a complex menu of 20 or 30 items requires different cooking methods and more specialized equipment compared to one with a simple menu like hamburgers and hotdogs.

p.2
Types of Restaurants

What is a key feature of fast-food restaurants?
A) They offer a wide range of alcoholic beverages
B) They have a limited menu with low prices
C) They operate only during lunch hours
D) They require no staff training
E) They focus on gourmet dining experiences

B) They have a limited menu with low prices
Explanation: Fast-food restaurants are characterized by a limited menu and low prices, making them popular among customers looking for quick and affordable meals.

p.3
Restaurant Profitability Metrics

What is a key advantage of using disposable containers in restaurants?
A) Increased waste
B) Higher labor costs
C) Greater purchasing power
D) More dishwashing
E) Limited menu options

C) Greater purchasing power
Explanation: Using disposable paper, plastic, and styrofoam containers allows restaurants to save on dishwashing costs, leading to greater purchasing power, less waste, and lower labor costs.

p.3
Types of Restaurants

Where are transportation restaurants typically located?
A) In residential areas
B) Along auto and bus routes
C) In shopping malls
D) In rural areas
E) Near tourist attractions

B) Along auto and bus routes
Explanation: Transportation restaurants are generally found along auto and bus transportation routes, as well as at bus, rail, and air transportation buildings.

p.1
Historical Development of Food and Beverage Service

What significant development occurred in London around 1200?
A) The introduction of fine dining
B) The opening of public cook shops offering precooked takeout food
C) The establishment of Michelin-starred restaurants
D) The first fast-food chain
E) The creation of food delivery services

B) The opening of public cook shops offering precooked takeout food
Explanation: In 1200, public cook shops opened in London, marking an early form of takeout food service.

p.5
Logistics in Food Service

What is a major challenge for airline companies regarding food service?
A) Cooking meals on the plane
B) Serving meals at high altitudes
C) Preparing meals for different food preferences
D) All of the above
E) None of the above

D) All of the above
Explanation: Airline companies face the challenge of cooking meals on the ground and serving them hours later in a dry cabin atmosphere, accommodating different food preferences of passengers.

p.3
Types of Restaurants

What type of food service do deli shops primarily provide?
A) Fine dining
B) Fast food
C) Delicatessen food service
D) Buffet-style service
E) Transportation food service

C) Delicatessen food service
Explanation: Deli shops specialize in delicatessen food service, combining traditional cold meats and cheese with takeout sandwiches and salads.

p.2
Types of Restaurants

What is essential for ethnic restaurants to be successful?
A) Offering a wide variety of cuisines
B) Serving authentic cuisine and having well-trained staff
C) Low prices and fast service
D) High investment in decor only
E) Operating only during lunch hours

B) Serving authentic cuisine and having well-trained staff
Explanation: Ethnic restaurants must serve authentic cuisine from the specific region or country they represent, and the staff must be well-trained and knowledgeable about the dishes.

p.5
Airline Catering Operations

What is the average cost spent on food per airline passenger?
A) $10 to $15
B) $5 to $10
C) $1 to $7
D) $0.50 to $3
E) $8 to $12

C) $1 to $7
Explanation: The average cost spent on food per airline passenger ranges from $1 to $7, depending on the length of the journey.

p.4
Menu Planning and Design

What role does the menu play in a restaurant's operation?
A) It determines the restaurant's location
B) It is the basic planning document for the restaurant
C) It sets the labor cost standards
D) It dictates the restaurant's hours of operation
E) It is used solely for marketing purposes

B) It is the basic planning document for the restaurant
Explanation: The menu serves as a fundamental planning document that outlines what the restaurant offers, influencing various operational aspects including style, theme, and equipment needs.

p.4
Restaurant Profitability Metrics

What is the formula for calculating food cost percentage?
A) (Sales / Food Cost) x 100
B) (Food Cost / Sales) x 100
C) (Total Revenue / Guests Served) x 100
D) (Food Cost + Labor Cost) / Sales
E) (Sales - Food Cost) / Sales

B) (Food Cost / Sales) x 100
Explanation: The food cost percentage is calculated by dividing the food cost for a period by the sales for that same period and multiplying by 100, which helps measure a restaurant's marketing success.

p.3
Franchising in the Restaurant Industry

What is a major benefit of franchising for franchisees?
A) High capital investment
B) Limited brand recognition
C) Managerial expertise
D) Independent operation
E) No advertising support

C) Managerial expertise
Explanation: Franchising provides franchisees with operational, training, layout and design assistance, location assistance, and managerial expertise, making it a popular choice in the restaurant industry.

p.1
Historical Development of Food and Beverage Service

What was the term 'ordinary' used to describe in the sixteenth century?
A) A type of fast food
B) A meal served at a fixed time and price
C) A gourmet restaurant
D) A tavern for the wealthy
E) A roadside food stall

B) A meal served at a fixed time and price
Explanation: In the sixteenth century, 'ordinary' referred to a meal served at a fixed time and price at common tables in British inns and taverns.

p.1
Types of Restaurants

What is a common feature of family-style restaurants?
A) They serve only alcoholic beverages
B) They have a formal dress code
C) They offer a combination of counters, tables, and booths
D) They are located in urban centers only
E) They do not allow children

C) They offer a combination of counters, tables, and booths
Explanation: Family-style restaurants typically feature a mix of seating arrangements, including counters, tables, and booths, to accommodate families and groups.

p.2
Types of Restaurants

What are the typical operating hours for coffee shops?
A) Early morning to late evening
B) Early evening to midnight
C) Early morning to early evening
D) Late evening to early morning
E) All day, every day

C) Early morning to early evening
Explanation: Coffee shops typically operate from early morning to early evening, catering to customers during lunch and coffee breaks.

p.1
Historical Development of Food and Beverage Service

What was a common feature of early inns in history?
A) They served only vegetarian meals
B) They provided a crude menu
C) They offered gourmet dining experiences
D) They were exclusively for royalty
E) They had no food service at all

B) They provided a crude menu
Explanation: Early inns were known to provide a basic menu, reflecting the communal cooking practices of the time and catering to travelers' needs.

p.4
Restaurant Profitability Metrics

How is gross profit defined in a restaurant context?
A) Total sales minus total expenses
B) Selling price of an item minus its food cost
C) Total revenue divided by total guests
D) Total food cost divided by total sales
E) Average guest check multiplied by number of guests

B) Selling price of an item minus its food cost
Explanation: Gross profit is calculated as the selling price of an item less its food cost, which is crucial for evaluating menu item profitability.

p.6
Restaurant Promotion Strategies

Why do restaurants foster good relations with hotel employees?
A) To receive discounts on hotel services
B) To get recommendations from hotel staff
C) To collaborate on events
D) To increase their menu prices
E) To gain access to hotel kitchens

B) To get recommendations from hotel staff
Explanation: Restaurants build good relations with hotel employees because they are often asked by hotel guests for recommendations on nearby dining options, which can drive business to the restaurant.

p.4
Restaurant Profitability Metrics

What is the desired food cost percentage many restaurant operators strive for?
A) 30%
B) 40%
C) 50%
D) 60%
E) 70%

B) 40%
Explanation: Many restaurant operators aim for a food cost percentage of 40% to enhance profitability, indicating a balance between food costs and sales.

p.3
Franchising in the Restaurant Industry

What is a regional franchise?
A) A single restaurant operation
B) A franchise with multiple outlets in a specific area
C) A franchise with no territorial rights
D) A franchise limited to one city
E) A franchise that only serves fast food

B) A franchise with multiple outlets in a specific area
Explanation: A regional franchise allows a franchisee to develop multiple outlets within a specific geographical area, making it a popular choice among franchisees and franchisors.

p.4
Restaurant Profitability Metrics

What is the breakeven point in a restaurant?
A) The point where total revenue exceeds total costs
B) The point where business makes neither a profit nor a loss
C) The point where food costs are minimized
D) The point where guest satisfaction is maximized
E) The point where labor costs are highest

B) The point where business makes neither a profit nor a loss
Explanation: The breakeven point is defined as the level of sales at which a restaurant's total revenue equals its total costs, resulting in neither profit nor loss.

p.3
Types of Restaurants

What is a defining feature of buffet restaurants?
A) Full-service dining
B) Self-serve basis
C) High labor costs
D) Limited menu options
E) Exclusive seating

B) Self-serve basis
Explanation: Buffet restaurants operate on a completely self-serve basis, allowing customers to choose from a variety of hot and cold foods for one price.

p.1
Historical Development of Food and Beverage Service

What type of food was commonly offered in Roman establishments?
A) Sushi and sashimi
B) Sausage, roast meat, bread, and wine
C) Fast food and snacks
D) Only vegetarian dishes
E) Exotic fruits and desserts

B) Sausage, roast meat, bread, and wine
Explanation: Roman establishments typically served simple foods like sausage, roast meat, bread, and wine, which were staples of their diet.

p.4
Restaurant Profitability Metrics

What does the average guest check measure?
A) Total food cost per guest
B) Total revenue per menu item
C) Average spending per guest
D) Total number of guests served
E) Total labor cost per guest

C) Average spending per guest
Explanation: The average guest check is calculated by dividing total revenue by the number of guests served, providing insight into guest spending patterns.

p.5
Airline Catering Operations

Who opened the first airline flight kitchen and when?
A) Marriott in the 1940s
B) Marriott in the late 1930s
C) Douglas in the 1930s
D) Boeing in the 1950s
E) Airbus in the 1960s

B) Marriott in the late 1930s
Explanation: The first airline flight kitchen was opened by Marriott in the late 1930s near Washington D.C., catering to passengers before their flights.

p.6
Airline Catering Operations

How many flight kitchens does Marriott In-Flite Services operate worldwide?
A) 50
B) 75
C) 100
D) 150
E) 200

C) 100
Explanation: Marriott In-Flite Services operates approximately 100 flight kitchens around the world, catering to 150 different airlines and serving 100 million meals a year.

p.6
Differences Between Airline and Restaurant Catering

What is a key difference between airline catering and restaurant catering?
A) Airline catering is more expensive
B) Restaurant cooks can make last-minute adjustments
C) Airline meals are always served cold
D) Restaurant meals are prepared in bulk
E) Airline catering does not consider dietary needs

B) Restaurant cooks can make last-minute adjustments
Explanation: In restaurant catering, cooks can make last-minute adjustments to meals, while in airline catering, meals must be prepared in advance and cannot be adjusted once they are on the plane.

p.1
Types of Restaurants

What type of restaurant is characterized by a wide menu appealing to average family income?
A) Fine dining restaurant
B) Fast food restaurant
C) Family-style restaurant
D) Gourmet restaurant
E) Food truck

C) Family-style restaurant
Explanation: Family-style restaurants offer a diverse menu with prices that cater to average family incomes, making them accessible to a broad audience.

p.6
Differences Between Airline and Restaurant Catering

Why do most airline companies turn over their catering services to outside caterers?
A) They prefer to focus on ticket sales
B) Airline kitchens are not large and efficient
C) They do not have trained chefs
D) They want to reduce costs
E) They lack the necessary equipment

B) Airline kitchens are not large and efficient
Explanation: Most airline companies outsource their catering services because their own kitchens are not large and efficient enough to meet the demands of meal preparation.

p.6
Restaurant Promotion Strategies

What is a common method of promotion used by many restaurants?
A) Social media campaigns
B) Local newspaper advertisements
C) Billboards
D) Direct mail
E) Sponsorship of events

B) Local newspaper advertisements
Explanation: Many restaurants use local newspaper advertisements as a major form of external promotion to reach potential customers in their area.

p.5
Restaurant Profitability Metrics

How does the number of menu items affect labor costs in a restaurant?
A) More items reduce labor costs
B) More items increase labor costs
C) Labor costs are unaffected by menu items
D) Fewer items increase labor costs
E) Labor costs are only affected by food prices

B) More items increase labor costs
Explanation: The more items contained in the menu, the more complex the service will be, which in turn increases labor costs due to the need for more staff and training.

p.1
Historical Development of Food and Beverage Service

What was significant about the late eighteenth century in relation to restaurants?
A) The first fast-food restaurant was opened
B) The term 'restaurant' was used for a Paris dining room serving light dishes
C) The introduction of buffet-style dining
D) The establishment of food delivery services
E) The creation of food trucks

B) The term 'restaurant' was used for a Paris dining room serving light dishes
Explanation: The late eighteenth century saw the emergence of the term 'restaurant' in Paris, which marked a significant evolution in dining culture.

p.5
Airline Catering Operations

What was significant about the first airplane galley designed in 1936?
A) It had a refrigerator onboard
B) It was the first to serve hot meals
C) It was designed for the DC-3
D) It was the first to use microwaves
E) It had no cooking facilities

C) It was designed for the DC-3
Explanation: The first airplane galley was designed in 1936 by Douglas specifically for its DC-3, marking a significant development in airline catering.

p.2
Types of Restaurants

What type of service is typical in cafeterias?

Self-service with limited menus.

p.4
Restaurant Profitability Metrics

What is the average guest check and how is it calculated?

The average guest check is calculated by dividing the total revenue received for a period by the total number of guests served during that period.

p.4
Menu Planning and Design

Why is the menu considered a basic planning document for a restaurant?

The menu is crucial as it outlines what the restaurant offers, the range of offerings, selling prices, and influences the style, theme, equipment needed, and investment required.

p.3
Franchising in the Restaurant Industry

What is a regional franchise?

A franchise that allows a franchisee to develop multiple outlets within a specific geographical area.

p.6
Restaurant Promotion Strategies

What role do hotel employees play in restaurant promotion?

They often recommend good nearby restaurants to hotel guests.

p.1
Types of Restaurants

What is a common feature of family restaurants regarding alcohol?

They serve beer and wine if they have a liquor license.

p.4
Restaurant Profitability Metrics

What is gross profit in the context of a restaurant?

Gross profit is the selling price of an item minus its food cost.

p.5
Airline Catering Operations

How much do airline companies typically spend on food per passenger?

Airline companies spend between $1 and $7 per passenger, depending on the length of the journey.

p.2
Types of Restaurants

What is the main emphasis for gourmet restaurants during their operating hours?

The evening period.

p.3
Franchising in the Restaurant Industry

What are some advantages of franchising in the restaurant industry?

Operational assistance, training, location help, managerial expertise, and brand recognition.

p.6
Differences Between Airline and Restaurant Catering

What is a key difference between airline catering and restaurant catering?

In airline catering, cooks cannot make last-minute adjustments like they can in restaurant catering.

p.1
Historical Development of Food and Beverage Service

What types of cuisine have become common in modern cities?

French, Chinese, Mexican, and Japanese.

p.2
Types of Restaurants

What is essential for ethnic restaurants to be successful?

They must serve authentic cuisine and have well-trained staff.

p.5
Airline Catering Operations

What percentage of an airline's total costs is spent on food?

Around 3 to 4% of an airline's total costs is spent on food.

p.3
Types of Restaurants

Where are transportation restaurants typically located?

Along auto and bus routes, at transportation buildings, and on vehicles like trains and ships.

p.1
Historical Development of Food and Beverage Service

What types of food were offered in Roman establishments?

Sausage or roast meat, bread, and a cup of wine.

p.1
Historical Development of Food and Beverage Service

When was the term 'restaurant' first used, and what did it refer to?

In the late eighteenth century for a Paris dining room serving light dishes.

p.2
Types of Restaurants

What is a common feature of fast-food restaurants?

Franchising is common and they operate for long hours.

p.6
Airline Catering Operations

How many flight kitchens does Marriott In-Flite Services operate worldwide?

Approximately 100 flight kitchens.

p.5
Historical Development of Food and Beverage Service

Who opened the first airline flight kitchen and when?

The first airline flight kitchen was opened in the late 1930s near Washington D.C. by Marriott.

p.1
Historical Development of Food and Beverage Service

What changes did the Second World War bring to the American public?

People became richer, more mobile due to automobiles, and shifted to suburban areas.

p.3
Types of Restaurants

What type of food service do deli shops provide?

Delicatessen food service, including cold meats, cheese, takeout sandwiches, and salads.

p.5
Historical Development of Food and Beverage Service

When was the first airplane galley designed and by whom?

The first airplane galley was designed in 1936 by Douglas for its DC-3.

p.6
Restaurant Promotion Strategies

How do many restaurants promote their menus?

Through advertisements in local newspapers and other media.

p.1
Types of Restaurants

What characterizes family-style restaurants?

A wide menu of 'meat and potato' selections, bright decor, and a price range appealing to average family income.

p.2
Types of Restaurants

What is a key characteristic of gourmet restaurants?

They require a higher initial investment and cater to those willing to pay for quality.

p.4
Restaurant Profitability Metrics

How do successful restaurants manage labor costs?

Successful restaurants manage labor costs by expressing them as a percentage of sales and combining them with food costs, aiming for a standard combined cost, such as 75%.

p.3
Types of Restaurants

What are the benefits of a limited menu in restaurants?

Greater purchasing power, less waste, and lower labor costs by using disposable containers.

p.5
Differences Between Airline and Restaurant Catering

What is a major challenge for airline companies regarding food service?

The main challenge is cooking meals on the ground and serving them several hours later in a dry cabin atmosphere, catering to different food preferences.

p.6
Differences Between Airline and Restaurant Catering

Why do most airline companies turn over their catering services to outside caterers?

Because airline kitchens are not large and efficient.

p.1
Historical Development of Food and Beverage Service

What was the most famous ordinary in London?

The Castle and Lloyd's, a meeting place for merchants and ship owners.

p.2
Types of Restaurants

What are the typical operating hours for coffee shops?

Early morning to early evening.

p.2
Types of Restaurants

What type of decor is typically found in ethnic restaurants?

An ethnic motif that reflects the specific region or country.

p.2
Types of Restaurants

What type of training do staff in fast-food restaurants typically require?

Well-trained staff to maintain service and food quality standards.

p.1
Historical Development of Food and Beverage Service

What evidence exists about early food preparation in history?

Certain groups of people cooked together in big groups, and early inns provided a crude menu.

p.1
Historical Development of Food and Beverage Service

Where were many early restaurants located in Rome?

Near temples and government buildings.

p.1
Types of Restaurants

Where are family restaurants typically located?

Near residential areas and highways.

p.4
Restaurant Profitability Metrics

What is the food cost percentage and how is it calculated?

Food cost percentage is calculated by dividing the food cost for a period by the sales for that same period and multiplying by 100. For example, if the food cost is $40,000 and sales are $100,000, the food cost percentage would be 40%.

p.6
Airline Catering Operations

What was the first flight kitchen established for?

To prepare lunch boxes for Eastern Air Transport's passengers.

p.3
Franchising in the Restaurant Industry

Can franchised restaurants easily obtain financing?

Yes, they can get financing more easily than independent restaurants.

p.1
Historical Development of Food and Beverage Service

What dining concept was introduced by British inns and taverns in the sixteenth century?

Serving one meal a day at a fixed time and price at a common table, known as 'ordinary'.

p.4
Restaurant Profitability Metrics

What does the breakeven point signify in a restaurant?

The breakeven point is where the business makes neither a profit nor a loss.

p.5
Logistics in Food Service

What logistical preparations are necessary for airline meal service?

Airlines must prepare specifications for recipes, ingredients, cooking methods, and labor for each flight, along with forecasts based on passenger reservations.

p.3
Franchising in the Restaurant Industry

What types of restaurants are included in franchised operations?

Fast-food chains like McDonald's and dine-in types like Wendy's.

p.1
Historical Development of Food and Beverage Service

What significant event for the food industry occurred in 1904?

The hamburger was first served at the St. Louis World's Fair.

p.5
Menu Planning and Design

What is the main difference in equipment requirements between a limited menu and a larger menu in restaurants?

A limited menu with items like hamburgers, hotdogs, fries, and soft drinks requires less equipment compared to a restaurant with 20 or 30 menu items that need different cooking methods and specialized equipment.

p.3
Types of Restaurants

What is a key characteristic of buffet restaurants?

They operate on a self-serve basis with an 'all you can eat' model for one price.

p.5
Historical Development of Food and Beverage Service

What innovation in airplane galleys occurred after World War II?

After World War II, larger airplanes were introduced with ovens and refrigerators onboard in their galleys.

p.1
Historical Development of Food and Beverage Service

What did public cook shops in London offer in 1200?

Precooked takeout food.

Study Smarter, Not Harder
Study Smarter, Not Harder