p.3
Importance of Organizational Structure
What is the mission of Yan Oi Tong?
Caring for the Aged and the Young, Promoting Education and Nurturing Talents.
p.3
Importance of Organizational Structure
What services does Yan Oi Tong provide?
Social, Educational, Medical, and Sports and Recreational Services.
p.3
Importance of Organizational Structure
Who does Yan Oi Tong aim to support?
The Disadvantaged and the Sick.
p.3
Importance of Organizational Structure
What is the core value of Yan Oi Tong in serving the community?
Serving the Community with Sincerity.
p.1
Importance of Organizational Structure
What is the focus of MHM 502?
Health & Social Services Management.
p.1
Importance of Organizational Structure
What does '組織結構' translate to in English?
Organizational Structure.
p.36
Importance of Organizational Structure
What is the importance of taking breaks?
Taking breaks helps to reduce stress and improve productivity.
p.36
Importance of Organizational Structure
How can relaxation techniques benefit individuals?
They can enhance mental clarity and emotional well-being.
p.12
Designing Organizational Charts
How many departments are shown in the organization chart for the aircraft factory?
Six departments: design, production engineering, purchasing, inventory, production, and human resources.
p.21
Dividing Work Internally and Externally
What does 'dividing work internally' refer to?
The organization of tasks within a company using functions, divisions, matrices, and networks.
p.6
Mechanistic vs. Organic Structures
What can knowledge enable us to do regarding organizational structure?
Question assumptions in a structure and its context.
p.5
Importance of Organizational Structure
What are the tasks of organizational structure?
To provide tools for coordinating activities and achieving goals.
p.11
Designing Organizational Charts
What is the purpose of an organization chart?
To summarize how work is divided, supervised, and coordinated.
p.34
Links Between Structure, Strategy, and Performance
Why is understanding the relationship between strategies and structural types important?
It helps organizations align their structure with their strategic goals.
p.31
Links Between Structure, Strategy, and Performance
What are the two main strategies mentioned for organizational structure?
Cost leadership and differentiation.
p.12
Designing Organizational Charts
What does the organization chart illustrate in an aircraft factory?
The chain of command within the factory and the tasks of each department.
p.5
Mechanistic vs. Organic Structures
What are mechanistic and organic forms of organizational structure?
Mechanistic structures are rigid and hierarchical, while organic structures are flexible and adaptive.
p.25
Specialization by Function and Division
What is the benefit of the 'named-nurse' system?
It provides a single point of contact for patients, improving service delivery.
p.19
Centralization vs. Decentralization
What are centralized decisions?
Decisions made by top management with little input from lower levels.
p.35
Designing Organizational Charts
What does the second video cover?
Types of Organizational Structure in management.
p.7
Dividing Work Internally and Externally
What is one question managers ask regarding task division?
Should we divide a task into three and give each to one employee, or have them work as a team, responsible for the whole task?
p.10
Links Between Structure, Strategy, and Performance
What do managers often change when an organization is not performing well?
They change the structure.
p.7
Dividing Work Internally and Externally
What is a managerial consideration regarding employee supervision?
Should that employee report to supervisor A or supervisor B?
p.10
Links Between Structure, Strategy, and Performance
How does structure affect performance?
It clarifies expectations and enables monitoring.
p.19
Centralization vs. Decentralization
What is a sign of high levels of formality in an organization?
Strict adherence to rules and procedures.
p.24
Links Between Structure, Strategy, and Performance
How does a hospital's structure impact patient care?
It determines the flow of information and resources, affecting the quality of care.
p.26
Designing Organizational Charts
What does a named structure in nursing refer to?
A designated organizational framework that identifies specific nursing roles and hierarchies within a healthcare setting.
p.29
Mechanistic vs. Organic Structures
What is a key feature of organic structures?
Flexibility and adaptability.
p.20
Centralization vs. Decentralization
What decisions can people at different levels in the vertical hierarchy take?
Decisions vary based on the level of authority, with higher levels making more strategic decisions.
p.14
Designing Organizational Charts
What should you select for the chart in Activity 1?
A job you are familiar with.
p.14
Designing Organizational Charts
What should the chart in Activity 1 illustrate?
The structure of your area, including your position and the person(s) to whom you reported.
p.15
Importance of Organizational Structure
What did Brian Simpson reflect on regarding the growth of his business?
The need for a clear structure as the company expanded.
p.5
Links Between Structure, Strategy, and Performance
What are the links between structure, strategy, and performance?
Structure influences how strategies are implemented and affects overall performance.
p.19
Designing Organizational Charts
What does a tall organizational chart indicate?
A tall organizational chart indicates many levels of hierarchy.
p.27
Dividing Work Internally and Externally
Why did Innocent Drinks outsource all manufacturing?
To save investment and to grow more quickly.
p.20
Centralization vs. Decentralization
What are the advantages of centralization?
Centralization can lead to consistent decision-making and streamlined processes.
p.30
Links Between Structure, Strategy, and Performance
What leads to high performance according to Burns and Stalker?
A fit between organizational structure and conditions.
p.23
Specialization by Function and Division
What is one advantage of the functional approach?
It allows people with common expertise to work together and follow a professional career path.
p.16
Importance of Organizational Structure
What is the focus of Figure 10.3?
The organization structure at Multi-Show Events.
p.27
Dividing Work Internally and Externally
How is GSK utilizing collaborative networks?
By sourcing more drugs through collaboration.
p.24
Specialization by Function and Division
How can a hospital's structure be described?
Typically hierarchical with specialized departments.
p.20
Centralization vs. Decentralization
What degree of centralization works best?
It depends on the specific organizational context and needs.
p.33
Links Between Structure, Strategy, and Performance
What type of structure supports a cost leadership strategy?
A mechanistic structure with defined tasks in an efficient functional structure.
p.28
Coordination Methods in Organizations
What is the key consideration when determining the best method of coordination?
The specific context and needs of the organization.
p.25
Specialization by Function and Division
What is a divisional structure?
A structure where the organization is arranged around products, services, or customers, giving authority to unit heads.
p.5
Dividing Work Internally and Externally
What does dividing work internally and externally involve?
Allocating tasks within the organization and outsourcing certain functions.
p.11
Designing Organizational Charts
How is work divided in an organization?
By defining responsibilities and expectations for divisions and departments.
p.5
Coordination Methods in Organizations
What is the purpose of coordinating work in an organization?
To ensure that different tasks and departments work together effectively.
p.29
Mechanistic vs. Organic Structures
How is a mechanistic structure characterized?
By rigid hierarchies and strict rules.
p.8
Strategies Supporting Organizational Structures
What strategic decision did Prudential make regarding its structure?
To split the group into two, one focused on the UK and the other on the USA and Asia.
p.12
Designing Organizational Charts
What aspect of organizational structure is not shown in the organization chart?
The informal structure, including patterns of work and communication.
p.16
Importance of Organizational Structure
Why is organizational structure important for small businesses?
It helps in defining roles, responsibilities, and communication pathways.
p.15
Specialization by Function and Division
Why did Brian Simpson decide to split sales and marketing from event delivery and production?
Because they were two distinct areas that required specialized focus.
p.28
Coordination Methods in Organizations
What is the role of rules and procedures in coordinating work?
They provide guidelines for tasks and processes.
p.9
Links Between Structure, Strategy, and Performance
What does Figure 10.1 illustrate?
Alternative structures and their impact on performance.
p.7
Dividing Work Internally and Externally
How do managers decide which team should perform a task?
They ask whether team A should do this task, or team B.
p.12
Designing Organizational Charts
What do organization charts provide?
A transient summary of tasks and who is responsible for them.
p.36
Importance of Organizational Structure
What are some effective ways to relax?
Meditation, deep breathing, and short walks.
p.25
Specialization by Function and Division
How do functions within a division typically operate?
They cooperate as they depend on satisfying the same customers.
p.25
Specialization by Function and Division
What is the 'named-nurse' system in hospitals?
A system where one nurse is responsible for identified patients, managing service delivery from various departments.
p.18
Designing Organizational Charts
What is a key advantage of a flat organizational structure?
Faster decision-making due to fewer management levels.
p.12
Designing Organizational Charts
What types of staff are included in the organization chart?
Direct staff such as operators and engineers.
p.20
Centralization vs. Decentralization
What factors influence the balance between centralization and decentralization?
Rational analysis, managers' career interests, and external forces like regulators' rules.
p.19
Centralization vs. Decentralization
What are decentralized decisions?
Decisions made at various levels of the organization, allowing for more local input.
p.14
Designing Organizational Charts
What are the two key components to include in your chart?
Your position and the person(s) you reported to.
p.35
Importance of Organizational Structure
What is the focus of the video featuring Steve Jobs?
Organizational Structure.
p.6
Links Between Structure, Strategy, and Performance
What does the current structure of a company reflect?
Assumptions about how to divide and coordinate tasks.
p.11
Designing Organizational Charts
What does organizational structure define?
The responsibilities of divisions, departments, and people.
p.21
Dividing Work Internally and Externally
What is a network structure?
An organizational structure that relies on external partnerships and collaborations.
p.17
Span of Control in Management
What is the span of control?
The number of subordinates reporting to a supervisor.
p.13
Designing Organizational Charts
What does Figure 10.2 illustrate?
The structure within an aircraft factory.
p.17
Span of Control in Management
What happens to the span of control when managers supervise staff closely?
It results in a narrow span of control.
p.36
Importance of Organizational Structure
Why is it essential to incorporate breaks into a work routine?
To prevent burnout and maintain high performance levels.
p.20
Centralization vs. Decentralization
What are the disadvantages of centralization?
It can lead to slower decision-making and reduced responsiveness to local needs.
p.19
Centralization vs. Decentralization
What indicates low levels of formality in an organization?
Flexible policies and informal communication.
p.18
Designing Organizational Charts
What is a disadvantage of a tall organizational structure?
Slower communication and decision-making processes.
p.8
Designing Organizational Charts
Where will both divisions of Prudential be based?
In the UK, but regulated in their local markets.
p.16
Links Between Structure, Strategy, and Performance
What can a well-defined organizational structure lead to in a small business?
Improved efficiency and clarity in operations.
p.6
Importance of Organizational Structure
How does a company's structure affect its performance?
It influences whether the company adds value to its resources.
p.10
Importance of Organizational Structure
What happens as a business grows?
Work is divided and parts are coordinated to create a structure.
p.27
Dividing Work Internally and Externally
What is outsourcing?
When managers delegate activities to external providers.
p.6
Centralization vs. Decentralization
What should be considered when evaluating a company's structure?
The alternatives available and the limitations of any structure.
p.22
Importance of Organizational Structure
What is a horizontal structure in organizations?
A structure that emphasizes collaboration and communication across different functions.
p.29
Mechanistic vs. Organic Structures
What are the two types of organizational structures discussed by Burns and Stalker?
Mechanistic and organic structures.
p.27
Dividing Work Internally and Externally
What are collaborative networks?
Independent organizations that agree to work together on parts of a larger task.
p.26
Specialization by Function and Division
What is a task structure in nursing?
A framework that defines specific roles and responsibilities for nurses to ensure efficient patient care.
p.30
Links Between Structure, Strategy, and Performance
What did Lawrence and Lorsch focus on in their later work?
Differences between units within the same organization.
p.34
Links Between Structure, Strategy, and Performance
How can structural types affect organizational performance?
Different structures can support or hinder the execution of strategies.
p.22
Designing Organizational Charts
What is a matrix structure?
An organizational structure that combines functional groups with divisional tasks.
p.33
Links Between Structure, Strategy, and Performance
What strategy do organizations using cost leadership focus on?
Increasing efficiency to keep costs low.
p.33
Links Between Structure, Strategy, and Performance
What is the focus of organizations using a differentiation strategy?
Innovation and new products.
p.32
Strategies Supporting Organizational Structures
What was Pixar's first animated feature film?
Toy Story, released in 1995.
p.33
Links Between Structure, Strategy, and Performance
What type of structures are likely to be created when the strategy leans towards differentiation?
Divisional, team, or network structures.
p.23
Specialization by Function and Division
What is a functional structure in an organization?
A structure where staff are divided according to profession or function, such as finance or marketing.
p.34
Links Between Structure, Strategy, and Performance
What does Figure 10.8 illustrate?
The relationship between strategies and structural types.
p.24
Importance of Organizational Structure
What is the primary purpose of organizational structure in a hospital?
To ensure efficient coordination and delivery of healthcare services.
p.24
Dividing Work Internally and Externally
What are common departments found in a hospital's organizational structure?
Emergency, Surgery, Pediatrics, Radiology, and Administration.
p.8
Links Between Structure, Strategy, and Performance
Why do investors believe Prudential's share price is depressed?
Due to the mature UK market with low growth and expensive regulation.
p.10
Importance of Organizational Structure
What does a good structure help avoid?
Confusion and waste due to poor design.
p.22
Designing Organizational Charts
What is a divisional structure?
An organizational structure that groups activities based on products, customers, or geography.
p.17
Span of Control in Management
What does a wider span of control indicate about a supervisor's workload?
The supervisor has less to do.
p.22
Importance of Organizational Structure
What are the three types of horizontal structures mentioned?
Functional, Divisional, and Matrix.
p.28
Coordination Methods in Organizations
What method uses predefined criteria for inputs or outputs to coordinate work?
Standard inputs or outputs.
p.32
Links Between Structure, Strategy, and Performance
Who acquired Pixar Animation Studios in 2006?
The Walt Disney Company for $7.4 billion.
p.32
Strategies Supporting Organizational Structures
How many animated feature films had Pixar released by 2022?
26 animated feature films.
p.21
Dividing Work Internally and Externally
What are the four types of organizational structures mentioned?
Functions, divisions, matrices, and a network.
p.21
Dividing Work Internally and Externally
What is a matrix structure?
A type of organizational structure that combines functional and divisional approaches.
p.20
Centralization vs. Decentralization
What is centralization in organizational structure?
Centralization is when those at the center make most decisions.
p.19
Designing Organizational Charts
What does a flat organizational chart suggest?
A flat organizational chart suggests fewer levels of hierarchy and more employee autonomy.
p.23
Specialization by Function and Division
What does the hospital chart illustrate?
A functional structure at the senior level.
p.34
Links Between Structure, Strategy, and Performance
What can influence the choice of organizational structure?
The organization's strategies.
p.17
Span of Control in Management
What is the effect of allowing staff more responsibility on the span of control?
It leads to a wider span of control and a flatter structure.
p.24
Mechanistic vs. Organic Structures
What role does hierarchy play in a hospital's organizational structure?
It establishes clear lines of authority and responsibility among staff.
p.26
Importance of Organizational Structure
How do task structures benefit nursing practice?
They enhance clarity in roles, improve communication, and streamline patient care processes.
p.33
Links Between Structure, Strategy, and Performance
How does a clear hierarchy benefit organizations using a cost leadership strategy?
It ensures people work to plan and facilitates vertical communication.
p.22
Designing Organizational Charts
What is a functional structure?
An organizational structure based on specialized functions, such as in an aircraft factory.
p.13
Designing Organizational Charts
What type of business structure is depicted in Figure 10.2?
The structure of a unit in a large business.
p.11
Designing Organizational Charts
What are two examples used for comparison in organizational structure?
Multi-show Events and an aircraft factory.
p.10
Strategies Supporting Organizational Structures
What is a key consideration in determining the best structure for an organization?
How it impacts performance.
p.26
Coordination Methods in Organizations
What is the significance of named structures in healthcare?
They provide a clear understanding of the organizational hierarchy and facilitate better coordination among nursing staff.
p.32
Strategies Supporting Organizational Structures
What significant software does Pixar produce?
3D rendering software suite 'PRMan' that complies with RenderMan standards.
p.33
Links Between Structure, Strategy, and Performance
What type of structure supports a differentiation strategy?
An organic structure that enables easy flow of ideas.
p.15
Links Between Structure, Strategy, and Performance
What prompted Brian Simpson to consider introducing a structure in his business?
Growth in sales and increased complexity of services offered.
p.32
Importance of Organizational Structure
Where is Pixar Animation Studios located?
In Emeryville, California, USA.
p.15
Strategies Supporting Organizational Structures
What was the goal of creating specialized departments in Multi-show Events?
To provide better service to clients by allowing each area to focus on their own roles.
p.32
Importance of Organizational Structure
What was Steve Jobs' role in Pixar's history?
He acquired Lucasfilm's computer animation division in 1986 after leaving Apple.
p.33
Links Between Structure, Strategy, and Performance
What happens to organizational structure as the strategy shifts towards cost leadership?
Managers are more likely to create a functional structure.
