Kinesics is the study of body movements and how they communicate messages without words. It includes gestures, posture, and facial expressions.
The process of communication involves the transmission and interchange of ideas, facts, feelings, or courses of action between a sender and a receiver. It includes the formulation of a message, encoding it, delivering it through a channel, and receiving and decoding the message, followed by feedback.
Feedback is essential in the communication process as it measures the effectiveness of communication. It indicates whether the message was received as intended and allows for adjustments if necessary.
In academic settings, we encounter communication through conversations with friends, professors, seminars, group discussions, written tests, and project report submissions. In the workplace, we interact with superiors and subordinates through face-to-face conversations, telephone calls, and written communication such as emails and reports.
Culture influences communication through language, values, beliefs, and social norms. Understanding these cultural differences is essential for effective communication in diverse environments.
Effective communication is crucial in organizations because it is essential for planning, organizing, recruiting, coordinating, and decision-making. Poor communication can lead to misunderstandings and hinder progress.
Barriers to effective communication can include wrong assumptions, varied perceptions, differing backgrounds, emotional outbursts, and noise in the communication channel.
The objectives of technical communication include providing organized information for quick decision-making, inviting corporate joint ventures, and disseminating knowledge in oral or written form.
Proxemics is the study of personal space in interpersonal relations. It affects communication by signaling power and status, as well as influencing comfort levels during interactions.
General-purpose communication contains informal messages and lacks a set pattern, while technical communication involves formal messages that are structured, often using technical vocabulary and aimed at a specific audience.
Visual aids enhance technical communication by clarifying complex ideas, supporting verbal messages, and making information more accessible and engaging for the audience.
The different levels of communication include intrapersonal, interpersonal, organizational, mass, and extrapersonal communication.
Eye contact is a powerful form of non-verbal communication that conveys sincerity, builds rapport, and provides feedback about the listener's engagement and understanding.
The four distinct space zones according to Hall are intimate (0-18 inches), personal (18 inches to 4 feet), social (4 to 12 feet), and public (12 feet and beyond).
